Return Policy

Collection Gowns

If you are not 100% satisfied with the fit or performance of your Morgia Bridal purchase, please return it for a prompt and complete refund. A representative from Morgia will gladly accommodate the exchange or refund to ensure you are fully satisfied.  If you exchange your product, and are still not 100% satisfied, you will get a prompt and complete refund.

We ask our customers to provide any returns within 60 days of the product being delivered. Products must not be damaged, excessively worn, or have been further altered.

Return shipping is free of charge. A Morgia representative will assist you with any returns and ensure you are fully satisfied. Once we have received and processed your return (usually within 48 hours of receipt), your refund will be processed and a credit will be applied.

Dream Gowns

We do not accept returns on any custom gowns or designs. All preliminary fees are non-refundable as explained in our Dream Gown section. However, if fabrics and/or production have not been started on your gown, we can refund your 50% deposit.

Please contact us if you have any questions or concerns.

 

Cancellations

All orders cancelled within 24 hours will be accepted and will incur no fees.

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